Privacy Policy

1. Introduction

Taitreat (operated by Couriers & Freight Pty Ltd, ABN 50131492576) is committed to protecting your privacy. This policy explains how we collect, use, store and disclose your personal information when you use our freight and shipping services, visit our website or contact us.

2. Information We Collect

We collect information that you provide directly, including your name, email address, phone number, business details and shipping addresses when you request a quote, create an account or contact us. We also collect information automatically when you use our website, such as your IP address, browser type and pages visited. This helps us improve our services and analyse site traffic.

3. How We Use Your Information

We use your information to provide freight and shipping services, process bookings, communicate with you about your shipments and respond to enquiries. We may use your contact details to send you relevant updates about our services, subject to your preferences. We do not sell your personal information to third parties.

4. Disclosure

We may share your information with carriers, freight partners and service providers who assist in delivering our services. We require these parties to protect your information and use it only for the purposes we specify. We may also disclose information where required by law or to protect our rights and safety.

5. Security

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. Our systems use encryption and access controls. We retain your information only for as long as necessary to provide our services and comply with legal obligations.

6. Your Rights

You may request access to or correction of your personal information by contacting us at info@taitreat.com. You may also opt out of marketing communications at any time. If you have concerns about how we handle your information, you may contact the Office of the Australian Information Commissioner.

7. Contact

For privacy enquiries, contact us at info@taitreat.com or PO Box 511 Kingsgrove NSW 1480. Phone: 1300 10 11 10.